Overview
Prior to the order being shipped, the customer has the option to cancel it at any moment.
Once the order is scheduled for delivery, it cannot be cancelled.
At the door, the consumer has the option to refuse it, though.
In certain circumstances, the customer might not be able to cancel the order for free after the allotted time; in that instance, a cancellation fee would be assessed.
The information regarding the time window stated on the order confirmation page or product page shall be deemed final.
If the vendor needs to cancel because of unavoidable circumstances, pre-paid orders will receive a complete refund.
Refunds
We will email you to let you know that we have received your returned item after it has been received and inspected. We will also let you know if your refund is approved or denied.
Within a predetermined number of days, if you are accepted, your refund will be processed and a credit will be automatically credited to your credit card or original payment method.
Late or missing refunds
First, make sure you have received your return by checking your bank account once more.
Next, get in touch with your credit card provider; it can take some time for the refund to appear on your account.
Next, get in touch with your bank. It usually takes some time for a refund to be posted due to processing.
Please email us at {email address} if you have followed all of the instructions above and you have still not received your refund.
Exchanges
Items are only replaced if they are faulty or broken. Please email us at {email address} and send your item to {physical address} if you need to exchange it for the same item.
Shipping returns
You should mail your merchandise to: {physical address} in order to return it.
When returning an item, you will be responsible for covering the cost of shipping yourself. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you are eligible for one.
The time it takes for your replaced merchandise to arrive may differ depending on where you reside.
Need help?
Contact us at +91 879-151-1893 for questions related to refunds and returns.